The management of the industrial age gives topmost priority to profit whereas in the information age the topmost priority is customer satisfaction.
In the Western world, factory workers are known as blue collar workers, while white collar workers are the driving force behind the information society. The white collar genius is not interested in the workers’ revolution but prefers an ‘upper class’ life with more and more conveniences and conveniences. They work primarily on computers, not on large giant factory machines. Many of them work in offices instead of working in factories. Because a lot of the hard work of the factories is being automated.
In the future, robots will also do many tedious chores around the house and robots will only cook, clean the house, clean kitchen utensils, wash clothes and even iron clothes etc. In addition, a large class of scientists will work from home and in the very near future there will be fewer working days and Venus, Saturn and Sunday will be considered as holidays. Arrangements will probably be made for Friday to be a half-day holiday and then a full day off on Friday.
Universities and colleges have become the center of the knowledge society as university education and higher degrees have become indispensable for jobs in the information society. The size and prestige of the Vice-Chancellors or Provosts of the University has increased. Universities have now become more research hubs in India. The status and salaries of university college professors have increased and there is not a single MBA degree college in India before 190 under the efficient management of companies. There are a number of MBA degree institutes today. Employees with an MBA degree have proven to be very successful for the excellent management and development of the company.
The management of the company was bureaucratic and bureaucratic and most of the systems are still bureaucratic but the systems that have succeeded in the information age have become ‘participants’ and have network partitions. Tukma has become the driving force of the information age systems of networking and teamwork, not hieroglyphics. An important change in the information age systems is very indicative.
Before that the company had a lot of rules for how employees should work, what restrictions to follow, what behaviors to behave, etc. Is. After 150, the idea of company culture has flourished even more than the policies for unity and solidarity of the company. The culture of the company is such that you automatically implement the values and policies of the company. No pressure from above.
Mass production and mass marketing and centralized production and centralization of production by Totig machines were the main mantras of the industrial age. Now consumers want diversification in products. The computer age has increased the diversity of products. The number of ‘made to order’ products has increased. Customers also get services according to their interests, interests and needs like Baiju, Zomato, Taxi Service etc. However, since the politics of this information age is primarily based on the capitalist economy, its operations create horrendous inequalities of income and wealth in the economy.
The information age has amassed so much wealth for certain individuals and families that the wealthy of the industrial age seem to be totally ahead of it. The qualities of loyalty and diligence and efficiency were considered essential for the promotion of industrial son employees. In today’s age of information, innovation is more important than loyalty or efficiency.
For this, networking (contacts with other organizations and scholars and experts) is considered very important. Peter Drucker described the company’s effective management as a symbol of successful management. While the top peers prioritized entrepreneurial management for the good performance of the company. Toyota sees Total Quality Management as a symbol of the company’s success. All of this has shaped the idea of a learning organization for the information age. The Learning Organization is constantly learning new things and innovation is at the heart of its success. In short, the information age systems differ from the industrial age systems of the following.
(1) Management of the industrial age gives topmost priority to profit whereas in the information age the topmost priority is customer satisfaction.
(2) People working in the industrial age and new thinkers are different. In the information age, the employees of an organization or a company are the same as those who work and think new.
(2) The physical assets of the company of industrial companies are predominant while the companies of the information age consider their employees as their best assets.
(2) Departmental teams are important in industrial age companies whereas inter-departmental i.e. cross functional teams are important for information age companies.
(2) Industrial age companies have short term vision whereas information age companies have long term exciting vision. Tesla’s vision for regular vehicle dealings with the planets is long-term.
Curtesy – Gujarat Samachar – Management-Dhawal Mehta